Adult Purchase - Unlocking Channel - ?? No idea 🤷‍♂️

Question

Hi,On unlocking an adult channel with a PIN, it's says I've ordered something?? No indication was given to the fact I would be about to make a purchase, nor was any cost indicated.Has something been purchased? I can't find anything anywhere? This shouldn't happen if I have been charged without clear indication of the price and what you are paying for.How do I find out if there is a charge, and if there is a charge, who do I complain to?

Cardiffman282 · Answer

There has been a spate of these no-warning, venus fly trap, adult channel purchases. VM needs to review how these are handled when it comes to uncommitted window shoppers&nbsp;https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Adult-channels-i-think-i-have-accidently-subbed-but-i-dont-want/m-p/5377940

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Adult Purchase - Unlocking Channel - ?? No idea 🤷‍♂️

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