dianne383
10 days agoOn our wavelength
360 box stuck on welcome screen.
Several months ago and again a couple of months ago, the box stopped showing the icons for the apps and the channels would not load. I reset the box on the settings menu which fixed the problem both times.
Today, the same fault with the missing icons on the apps and the channel not loading happened again. I reset the box on the settings menu and the box was stuck on the welcome screen.
I tried resetting the box again by powering on the box while holding the - switch and the On button for 30 seconds. A screen appeared which showed what looked like a download icon. After a few minutes, the welcome screen came on and is stuck there again.
Please can you help.