The new 360 Box delivered has arrived without a connector cable (its replacing our old Tivo box). It is needed for step 1 of the installation to connect the white connector (coax) cable to the new TV box. Please can anyone help in Virgin to send the cable?? Thx in advance for your advice.
Thx Adduxi did as suggested and missing part on way to resolve.
As this is a Community Forum, and not a direct line to VM as such, it will take a day or two for a VM Mod to pick this up. If you need is urgent, it would be best to phone Customer Services directly.
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