Forum Discussion

topcat47's avatar
topcat47
Joining in
2 years ago

Never received welcome email, can't setup account

I have working broadband but never received a welcome email with my account number or area code meaning I can't setup or manage my broadband.

I have tried other routes to get this resolved to no avail, any help here would be massively appreciated!

 

1 Reply

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    2 years ago

    Hey topcat47, thank you for reaching out and a warm welcome to the community I am so sorry to hear about this.

    Let me send you a DM so I can get an email sent out with all the information you need to sign up online.

    Please look out for it.