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Barry_D's avatar
Barry_D
Joining in
2 months ago

My virgin media app problems

Been having problems with logging into my virgin media app. Keeps saying "looks like you've started registering already, please go back to where you started". Done this numerous times, nothing changes. Spoke to VM by phone with promises to sort this out but nothing changed. Be going on for ages. Please  help annoyed now!!! Any ideas?

2 Replies

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  • newuser23's avatar
    newuser23
    Dialled in
    2 months ago

    Don't bother with the app. You can do anything you need with a browser logging into the hub or your online account. 

  • Vikki_M's avatar
    Vikki_M
    Forum Team (Retired)
    2 months ago

    Hi Barry_D,

    Thanks for your post and welcome to our community.

    I'm sorry to hear you're unable to access the online account.

    I'll send you a private message now.

    Please look out for the envelope in the top right of the page and pop back to me when you can.