Forum Discussion

LisaGC81's avatar
LisaGC81
Joining in
5 months ago

Kids tv - add on?

Hi, does anyone know if kids tv costs extra? Only asking as looking at my account it says I have kids tv as an add on which I have never asked for. 
I can’t seem to find a definitive answer anywhere so any help would be appreciated. 
thank you 

 

 

[MOD EDIT: Subject title changed for clarity]

  • Hi LisaGC81,

    Thanks for posting and welcome to our community  😊

    Kids TV is £5, and usually calculated within your pricing. We don't deal with package changes here, but you can speak to the team on 150/ 0345 454 1111 and they'll be able to help.

    Alex_Rm

    • LisaGC81's avatar
      LisaGC81
      Joining in

      Thank you Alex. 
      last time I spoke to the team I asked for it to be removed and it’s still there. I am out of contract so will call them and weigh up my options.

      kindest regards,

      Lisa