Hi, does anyone know if kids tv costs extra? Only asking as looking at my account it says I have kids tv as an add on which I have never asked for.
I can’t seem to find a definitive answer anywhere so any help would be appreciated.
thank you
[MOD EDIT: Subject title changed for clarity]
Hi LisaGC81,
Thanks for posting and welcome to our community 😊
Kids TV is £5, and usually calculated within your pricing. We don't deal with package changes here, but you can speak to the team on 150/ 0345 454 1111 and they'll be able to help.
Alex_Rm
Thank you Alex.
last time I spoke to the team I asked for it to be removed and it’s still there. I am out of contract so will call them and weigh up my options.
kindest regards,
Lisa
