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NICKP72's avatar
NICKP72
Joining in
2 years ago

Hub 4 not connecting to my vm connect app

Hi, looking for help. My Hub 4 and 2 wifi pods are not connecting to my VM connect app. Not sure how long this has been an issue. Any suggestions?

 

 

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  • David_Bn's avatar
    David_Bn
    Icon for Forum Team rankForum Team
    2 years ago

    Thanks for reaching out to us NICKP72, and a very warm welcome to you!

    Sorry to hear of the issues with the Connect App whilst using your Hub 4 and Wi-Fi pods.

    Can you please try logging out of the app, clearing the cache and then logging back in to see if this then sync's the equipment?

    Thanks,

    David_Bn