Forum Discussion

Scram51's avatar
Scram51
Joining in
9 months ago

Sky Sports upgrade

I was upgraded to Sky Sports over the phone this morning & told it would take 30 minutes but there’s no sign of any Sports channels working yet. How long does this normally take? 

  • japitts's avatar
    japitts
    Very Insightful Person

    Any channel additions performed by phone are normally immediate, but on a TiVo - re-synch your EPG by following Home > Help & Settings > Help > TV Care > I'm missing some channels.

    That said, Sky Sports is SD by default and only HD if you pay the £7 supplement. The HD channels are in EPG positions 501-510, SD are 511-519.

    So make sure you're checking the appropriate channel positions.