Forum Discussion

ANDYC5's avatar
ANDYC5
Joining in
8 months ago

sky sports Premier league - pixelation/freezing

When changing from main event to premiere leauge/action it shows an almost frozen sky main event. Similarly if I change to golf channel then Premier/action shows sky golf pixelated? Doesn't happen to SD?

Thanks in advance for help 

 

[MOD EDIT: Subject title changed for clarity]

3 Replies

  • newapollo's avatar
    newapollo
    Very Insightful Person

    Hi ANDYC5 

    Which /tv-box  do you have? 

    You've posted in the 360 forum, and your post seems to indicate that you have Sky Sports HD.  If you have a 360 box and Sky Sports HD then the HD channels over ride the SD channels, so the SD channels won't be available on the 360 box.

    No problems here with the Sky Sports HD channels.  Have you tried rebooting your TV set top box?

    • ANDYC5's avatar
      ANDYC5
      Joining in

      My bad its a tivo. Rebooted still the same not doing it on other boxes must be the box cheers 

      • Beth_G's avatar
        Beth_G
        Icon for Forum Team rankForum Team

        Hi ANDYC5,

        Thanks for your post, welcome to the Community Forums!

        I'm sorry to hear that you're experiencing some pixilation issues on some TV channels. I've had a look on this side and can see a few signal issues affecting you which need an engineer visit to put right. 

        I'll pop you over a private message now so I can take your details and help you further from there.