Forum Discussion

Cargeoff's avatar
Cargeoff
Joining in
2 days ago

Netflix sound issues on Tivo

About a month ago my sound starting going off when playing any streaming show on Netflix through the TiVo app. It plays with volume for about 2-3 mins then it glitches and when it comes back on there is no sound. I have tried all the usual advice about signing out, restarting box, router etc 

i have tried contacting Netflix and they said it must be a TiVo issue

2 Replies

  • Roger_Gooner's avatar
    Roger_Gooner
    Alessandro Volta
    2 days ago

    This looks like the app mishandling Netflix’s audio stream (assuming you're not getting the same problem with other apps). Use another HDMI input but, if that fails, try another HDMI cable to HDMI 1. And keep the box on standby so that receives updates overnight.

  • newapollo's avatar
    newapollo
    Very Insightful Person
    2 days ago

    Please confirm which box you have (you've previously posted in the TV360 forum) <Here>

    The netflix app was removed from the original tivo boxes in 2024.

    The V6 box runs on tivo and looks the same as the TV360 box, however the V6 remote is peanut shaped and doesn't have a voice button.