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Dr666's avatar
Dr666
Joining in
2 years ago
Solved

Need to order a TiVo remote as it's broken

Hi 

Trying to work out how to contact anyone to report a broken TiVo remote , been trying to do this for months and nothing on your site works .

Tried phoning and can't get through, this is for my 87 year old mum with no volume button, come on virgin not good enough .

Can someone contact me in this contactless world we live in now please 

  • Arissa_H's avatar
    Arissa_H
    2 years ago

    Hi Dr666 👋🏼.

    Thank you for posting and welcoming you onto our community forum 😊.

    Sorry to see your TiVo remote is broken ☹.

    I will have to look into this 🧐, I will have to send you a private message.

    Please watch out for the envelope ✉.

  • Arissa_H's avatar
    Arissa_H
    Forum Team
    2 years ago

    Hi Dr666 👋🏼.

    Thank you for posting and welcoming you onto our community forum 😊.

    Sorry to see your TiVo remote is broken ☹.

    I will have to look into this 🧐, I will have to send you a private message.

    Please watch out for the envelope ✉.