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Pippaj22's avatar
Pippaj22
Tuning in
8 months ago

ITVX

Not working? 

5 Replies

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  • newapollo's avatar
    newapollo
    Very Insightful Person
    8 months ago

    Hi Pippaj22 

    You've posted in the tivo  forum, however ITVX isn't available on the tivo box. It's only available on the V6 (powered by tivo), 360 and Stream boxes.

    What error message/code is showing?

    Have you tried rebooting the TV set top box? 

    Are any other apps affected?

    Which TV set top box do you have?

    which tv box

    • Pippaj22's avatar
      Pippaj22
      Tuning in
      7 months ago

      Dear All who responded

      To cut a long story short, it was nothing I could have fixed. None of the catch-up streaming services were working and it resulted in an engineer coming out to restore them.

      Thanks once again

      • Carley_S's avatar
        Carley_S
        Icon for Forum Team rankForum Team
        7 months ago

        Hi Pippaj22 

        Welcome back to the community forums

        Thank you for taking the time to let us know what was needed to fix your particular concern. 

        Glad to hear that the team was able to get this sorted for you. Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed

  • japitts's avatar
    japitts
    Very Insightful Person
    8 months ago
    Pippaj22 wrote:

    Not working? 

    In what way? How so?

    Other forum users can only advise based on the info you've provided, it's almost impossible to provide too much detail to help others help you. The questions posed by newapollo are a good place to start.

    I'll only add one, and that's to ask whether other OnDemand programmes that don't use apps, are affected. Sky & Channel 5 are good tests here.