I need a new TV box and router
My TV box and router are both really old. I can't use WiFi as it's so unreliable and am having to constantly reboot them both but still they are always crashing or going so slow everything times out. How do I get new equipment please.
The legacy TiVo box, if that's what you have, doesn't have WiFi but uses its own inbuilt internet connection. Having said that, it's now 14+ years old and faulty ones are replaced with V6 as a matter of course. These run the same stable TiVo software but on a much newer box that's far more capable.
A rebooting TiVo sounds very much like a fault to me.
Incidentally, be very aware that VM might want to sell you a conversion to the newer TV360 platform, it's very different to - and is fundamentally not - TiVo. It has pros & cons, but don't accept any offer without full awareness of the differences.