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psj46's avatar
psj46
Joining in
1 year ago

unable to make outgoing calls from landline

hi i am unable to make outgoing calls from my landline but can receive incoming calls

5 Replies

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  • Zach_R's avatar
    Zach_R
    Forum Team (Retired)
    1 year ago

    Hi psj46,

    Thank you for your post and welcome back to our community forums. We're here to help.

    I'm sorry to hear you're having some trouble with your landline services recently. What happens when you attempt to make a call exactly?

    Thanks,
     

    • psj46's avatar
      psj46
      Joining in
      1 year ago

      it tries to connect but goes straight to an engaged tone

      • John_GS's avatar
        John_GS
        Icon for Forum Team rankForum Team
        1 year ago

        Hi psj46 

        Thanks for coming back to the thread.

        Can you confirm is the landline plugged into the telephone port one on the router?