Forum Discussion

Martyn_S's avatar
Martyn_S
Joining in
23 hours ago

Transfer BT phone number to Virginmedia - Reprise

Following my earlier message I started a Private Message conversation to resolve the problem.

However, the messages stopped in the middle of the conversation and there has been no response for ~ 15 hours. Consequently I do not know what is happening.

Is there any way I can reactivate this.

Thanks.

Martyn

2 Replies

  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    23 hours ago

    Hello Martyn_S

    Sorry, you haven't had a reply since you last sent one.

    We do work alternate shifts on our community, and the agent you were speaking to via a private message may have finished late last night and will be back again today.

    Gareth_L

    • Martyn_S's avatar
      Martyn_S
      Joining in
      23 hours ago

      I am sorry I did not appreciate that.

      Thank you both for the information and your assistance.

      Martyn_S