Forum Discussion

tjfs's avatar
tjfs
Tuning in
2 years ago

Switchover to digital phone cancelled?

I've just had an email from virgin saying that the switchover of my landline to digital has been cancelled.

I would be grateful for any more information.

  • Tudor's avatar
    Tudor
    Very Insightful Person
    2 years ago

    Currently it’s on hod by request of OFCOM. No date of when it will resume 

  • Molly_T's avatar
    Molly_T
    Forum Team
    2 years ago

    Hi tjfs 👋 welcome back to the community! Thank you for posting. 

    The community are correct, the digital switchover migration has been paused. This is following an agreement between all british telecommunications providers, OFCOM and the government. We will get back in touch with you as and when this changes, but for now things are on pause. 

    If you have a fault with your landline service we need to be aware of - please don't hesitate to get in touch so we can offer support. 

    Wishing you all the best! 🌞 

    • tjfs's avatar
      tjfs
      Tuning in
      2 years ago

      Is it possible to volunteer for switchover?

      Tim

       

      • Molly_T's avatar
        Molly_T
        Forum Team
        2 years ago

        Thanks for getting back to us. 

        Sadly no - at this time, this option is not available. 

        The only migrations that are taking place are if there is a specific fault that they will resolve. 

        All the best.