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mickcoppard's avatar
mickcoppard
Joining in
10 months ago

Phone connection to hub

I have had a landline included in my contract for many years which I haven't used; I've been using an existing BT account instead. I've decided to cancel the BT account. Can I plug my BT phone into the Hub TEL port and if so what plug  adapter do I need - BT plug female to RJ11 male? 

The only Virgin wall socket I have with a telephone socket  is old and no longer in use - it doesn't produce a dial tone when i plug into it.

1 Reply

  • Hello mickcoppard

     

    Thanks for posting in regards to your landline and using this via your Hub, we appreciate you raising this and welcome to the community.

     

    I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.

     

    Rob