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mickcoppard's avatar
mickcoppard
Joining in
11 months ago

Phone connection to hub

I have had a landline included in my contract for many years which I haven't used; I've been using an existing BT account instead. I've decided to cancel the BT account. Can I plug my BT phone into the Hub TEL port and if so what plug  adapter do I need - BT plug female to RJ11 male? 

The only Virgin wall socket I have with a telephone socket  is old and no longer in use - it doesn't produce a dial tone when i plug into it.

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  • Robert_P's avatar
    Robert_P
    Icon for Forum Team rankForum Team
    11 months ago

    Hello mickcoppard

     

    Thanks for posting in regards to your landline and using this via your Hub, we appreciate you raising this and welcome to the community.

     

    I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.

     

    Rob