Duffyg
2 years agoJoining in
Phone Charges
Just been charged £16.00 for calling Virginmedia on there 0345 number. Did this because of wait time on 150. Was trying to sort out a problem with being put on a bad debt list on credit reference agency’s buy O2 because of a cancellation of a volt bundle which O2 did not cancel. This has went on for over 9 months and to add insult to injury I am being charged fort the calls to sort out a virginmedia O2 issue. Have asked for this to be removed and if anything I should be compensated for the days and time I spent on this, not charged £16.00 for 2 calls.