Shinymatt
2 years agoOn our wavelength
Phantom Calls billed
same issue every month, spend ages on chats & calls then promised credits when it is agreed it is a "glitch", then the same next month, i am not happy at all - 20 years a customer....
After i 1st complained i got a credit the following month, when i complained it happened the next month there was no credit that time & now it is happening again.