libbypringle
7 months agoJoining in
Person on other end of call cannot hear me
Hello
My elderly mother who has dementia is having landline problems. When she call out the person on other end cannot hear her but she can hear them.
If you call her the phone is either engaged or if it rings and she answers you cannot hear her, but she can hear you.
I have replaced the handset with a new one but still the same problem. I have unplugged all the wires from box and turned on and off but the problem is still there.
Please can you advise as she really needs to be able to communicate with us.