Forum Discussion

Deeb55's avatar
Deeb55
Joining in
2 years ago

need a landline phone adapter urgently how do i get one

Hi how do you get to actually talk to someone at virgin media have tried multiple numbers but there is only ever one option and that is how to pay the bill after which you get cut off  our landline has been out of action since it went digital now running into weeks virginmedia neglected to send an adapter to plug into the wifi hub and I cant find where to order one or a telephone number that actually connects to an actual person any help will ge greatly appreciated

4 Replies

  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    2 years ago

    Hey Deeb55, thank you for reaching out and I am sorry to hear this, also a warm welcome.

    Let me send you a DM now so we can take a look for you.

    • Lee_R's avatar
      Lee_R
      Icon for Forum Team rankForum Team
      2 days ago

      Hi robo567 thanks for posting and welcome back to our community.

      So that I can help you obtain the phone adapter, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

      Regards

      Lee_R