I am having the exact same issues as another VM landline voicemail user in the forum.
My landline voicemail is unusable. It saves messages from callers but I cannot access them and no my mailbox is almost full.
More often that not it will ignore any key pressing options and all menus are un-accessible.
Can I ask how I get someone at VM to deal with this asap please? It has been like this for several weeks.
Many thanks
Forum TeamHello PenGwen78,
Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your landline voicemail at the moment.
If your landline is currently via your router, please could you try to reboot your router to help clear the issues?
Kind Regards,
Steven_L
Hi Steven_L
I believe it is.
Let me try that later, when home, and I will get back in touch tomorrow.
Thanks for reaching out
Forum TeamThanks for letting us know, do keep us updated on this 😁.
Sabrina
Hi Steven_L and Sabrina_B
I am afraid the reset has not solved my landline voicemail issues. The menu options still do not register and I still cannot listen to or delete/archive any messages.
Can you suggest how this can be resolved asap?
Many thanks
Can someone please get back to me to resolve this issue?
I was told last week that the technical team would be in touch within 24-48 hours......still waiting and still can't use voicemail!
Thanks
Gwen
Forum TeamHi PenGwen78,
We can see you're in a private message conversation with a member of the team here.
She'll get back to you at her very earliest opportunity regarding this.
Thank you.
Hi Vikki,
That private chat is from last week, and I have heard nothing since.
Gwen
Forum TeamHi,
We're sorry the team haven't been in touch.
The 24 - 48 hours may be working days only, so you may still get the call today.
We can see you've messaged a member of the team here directly who was helping you with this concern.
She's not online today, however will pick this up and get back to you when she's next online.
Can someone please resolve my issues with the landline voicemail>
I feel I am being ignored now.
Thank you
Gwen
