I have been having problems with my landline voicemail, people calling in are claiming they cannot leave a voicemail after it rings and I have listened to my voicemail in 1571 and they are leaving messages but there is no audio in the voicemails and they last only a few seconds.
I have contacted virgin media support a couple of months ago and they said the issue would be fixed within 24 hours and nothing has happened.
Hello,
I don’t have a third party answering machine, my landline has its own voicemail feature.
Forum TeamAh okay.
If your landline service has its own voicemail feature, and you wish to use Virgin Media's free voicemail service. Then, please ensure that your landline's own voicemail is disabled so it's not cutting in when our voicemail service also activates.
There should only be one activate voicemail service so they don't interfere with each other. If you prefer to have your landline's own voicemail instead, we can look at disabling Virgin Media's voicemail service if you need.
