Hi
I have noticed my Landline Voicemail is no longer recording messages left. I have tested this by phoning from my mobile and leaving myself a message but the message appears not to have been recorded. The Voicemail says there is a saved message but it is blank when it is played.
Thanks
Forum TeamHi Nick_Ash
Welcome to our forums and thank you for your first post.
Sorry to hear you are having this particular issue with your landline. We want to best help. This looks indicative of a device issue. Just to confirm, can you let us know if you have tried a different landline device? Can you confirm when this issue first occurred?
Thanks,
Hi,
I do not have access to another landline device and surely you do not expect me to go and buy one! The exact date this started happening is unclear as we don't often have messages left but we noticed it when returning home from holiday on 5 March.
Thanks
Forum TeamHi Nick_Ash
It's possible that your voicemail inbox may be full which means no more messages can be recorded. Have you tried deleting some of your voicemails to see if this allows new voicemails to be saved?
How do you do that? It states there is one saved message, so I don't think it can be that!
We had the exact same issue, and it was fixed by Virgin sending out an engineer to upgrade the landline to fibre.
