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brockett's avatar
brockett
On our wavelength
2 years ago
Solved

Keeping phone number, question

All being well, we are expecting to move at the end of this month. We will be keeping virgin media broadband, but we also have a virgin landline in our current house. We are wondering what will happen to our landline when we move, as we are moving out of the area and the area code will be different - can we still keep the basic number or do we have to have a completely new number? Thanks.

  • Paul_DN's avatar
    Paul_DN
    2 years ago

    They will be able to tell you if the number will work on your new switch?

    Regards

    Paul.

     

3 Replies

  • Hi brockett,

    Thank you for reaching out to us in our community and welcome back, you can take your services with you when moving, you can find out more around moving your services here.

    Regards

    Paul. 

    • brockett's avatar
      brockett
      On our wavelength

      Thank you, will we have to have a completely new number? It is a different area.

      • Paul_DN's avatar
        Paul_DN
        Icon for Forum Team rankForum Team

        They will be able to tell you if the number will work on your new switch?

        Regards

        Paul.