Forum Discussion

EJ1111's avatar
EJ1111
Joining in
12 months ago

How do i port my home phone from Plusnet to Virgin

I recently joined Virgin with Broadband and Stream.

I still have my Plusnet broadband and home phone package and have not yet cancelled it. 

Can my home phone number be moved from Plusnet to Virgin and if so how do I do it?

  • Akua_A's avatar
    Akua_A
    Forum Team
    12 months ago

    Hi EJ1111 

    Welcome to our community forums and thank you for your first post.

    We are glad to see you are interested in porting your landline over to us. Please note that we would have to add a landline to your package as seen here https://www.virginmedia.com/landline This can possibly lead to a change in package price. If you are happy to proceed, please let me know and I will do my best to help.

    Thanks,

    • EJ1111's avatar
      EJ1111
      Joining in
      12 months ago

      Hi Akua_A,

      Yes I wish to proceed with porting my landline. 

      What information do you need and what do I need to do? 

      • Arissa_H's avatar
        Arissa_H
        Forum Team
        12 months ago

        Glad to see you want to go ahead with the number porting EJ1111 😊.

        I will private message you to look into this for you and further investigate 🧐.

        Please watch out for the envelope ✉.