Forum Discussion

paul60's avatar
paul60
Joining in
16 days ago

Help With Landline?

For the past week, no one has been able to contact us with our landline

Phone rings, we lift the handset, it stops ringing; however, it just continues to ring on other persons phone.

We have tried two different types of phones on our end; however, the result is the same.

The line is copper wire, directly into our phone

The Virgin app says no problems in our area with the phone?

 

 

1 Reply

  • Hi paul60 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issues that you are facing with your landline. So that we can assist you we need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina