Having to put area code for local calls

Hi cuz,

Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your landline at the moment, I can see that your line is supplied by your hub, are you able to reboot your hub and let me know, if that helps to resolve your issues? If this doesn't work, we would need to pass this to our second line faults.

Kind Regards,

Steven_L

What area code are you in?

Ofcom is removing the obligation on telecoms providers to provide local dialling, saying "We are removing the requirement to provide local dialling on landline phone services since we consider that the value of this facility to phone users has declined and it is more complex to provide on IP networks. We anticipate that telecoms providers are likely to remove this facility as they migrate landline customers to new IP voice services."

If you store numbers in your handset, do so with the full number.

I had a vague recollection that local dialling had been removed in some dialling codes but remained in-place in others. Kudos to Roger_Gooner for picking up on this.

Thanks for coming back to us cuz, are you able to make calls without having enter the area code at the moment, we did have an issue with our landlines last night but this was resolved this morning at around 11am. Please could you check and let me know?

Kind Regards,

Steven_L

This suddenly started happening on my line too. Area code 0118; digital phone line.

If this is VM removing the capability, it would have been polite for them to tell us in advance.