Forum Discussion

madasaman's avatar
madasaman
Tuning in
3 days ago

Ex Directory

I would like my number taken out of directory due to amount of scam calls.

  • Hi madasaman

    Thank you for your post. Sorry to hear you've been receiving a lot of scam calls.

    We can change you to ex-directory that's not a problem, however we just need to make you aware that this doesn't guarantee that you wouldn't receive scam calls. Are you still happy for us to process this?

    We have more information available here on scam calls and what to do when you receive one.

  • yes I am aware of that but would still like to go exdirectory with home phone

    • Beth_G's avatar
      Beth_G
      Forum Team

      Hi madasaman

      No problem at all, I've popped you over a private message so I can help.

  • Tudor's avatar
    Tudor
    Very Insightful Person

    This will not stop scam calls at all. They just automatically dial all numbers in a range until someone answers.

  • Client62's avatar
    Client62
    Alessandro Volta

    Not answering calls from unexpected numbers is the only way to reduce scam calls.

    We are struggling to get across to my 87 year old father in law, that by answering every call from the most unlikely locations he is exacerbating the problem by becoming marked down as a number that does pickup & does chat to the caller.