Forum Discussion

Fikem's avatar
Fikem
Joining in
2 years ago

Engineer visit needed

My landline is to be moved to internet based home phone calls on 6/3/2024. My phone sockets are nowhere near the hub. I have tried phoning 150 to be told that there will be a long delay and offering ...
  • goslow's avatar
    2 years ago

    The VM forum team should be able to arrange this. They normally reply within a few days.

    Worth considering though if moving the hub will have any effect (good or bad) on the wireless signal in your home.

    There have been a few past topics on here where moving the hub for telephone relocation trashed the existing wireless propagation in the home.

    Whether or not you can still make calls in a power cut from the hub powered by UPS might depend on how widespread the power cut is as some of VM's street cabinets require power to work