Digital Switchover
Around Christmas I received various emails telling me I should contact VM to get a new modem and a digital telephone switch over date. Although the modem has now arrived, there has been no comms about the telephone switchover and my SuperHub 4 simply states 'Telephony(Disabled)'.
The national media has had articles saying that the government has stopped the roll out by BT and VM for this service due to insufficient planning by these orgs in relation to emergency alert devices which are dependent upon the old copper wire system and won't work after the digital telephony switch over.
It is rather disappointing to discover this through the national media rather than through any communication from VM themselves.
Can a VM representative please confirm if this is a correct explanation for why my SuperHub 4 says that Telephony is isabled' and give an update on where things stand and what will happen next?
Thanks, we all make mistakes but VM should admit to these and not leave people in the dark