DIGITAL PHONE SWITCH OVER NOW MAILBOX FULL
We were recently switched over to digital landline phone by virgin and provided with the adapter (from analogue to digital). Everything seemed quite simple until a friend said they were leaving messages and we weren't answering them? So we started investigating because we didn't know anything about the "answering machine" (mailbox service)!. We have two digital and one analogue phones and after a lot of messing about discovered that plugging them in and testing them, ( with and without the adapter) we discovered that, whilst there are TWO line connections in the back of the hub (router) ONLY THE TOP ONE WORKS (See the instructions, Duh!).. Anyway, by this time the message machine facility was full and now every time we ring our landline number NOW we get the message "mailbox is full". WE DON'T KNOW HOW TO ACCESS OUR VOICEMAIL (MAILBOX) to correct this? It seems this is a Virgin medial facility? At least our friend won't be leaving any more messages but what has happened to out mailbox facility and how do we listen to messages and empty our mailbox?