TV GO APP will not show live tv on any of my devices. just "oops, something went wrong, please try later" Also TV GO will not play ANY OTHER items but simply changes the "play" button to an "Upgrade" button. this has been an issue for many weeks. I am not trying to view anything outside my package which is the highest package available.
One of the team will reply with in a few days have u tried uninstall and re install the app
Yes, deleted and re-installed
Let's see what a vm staff say they should reply in next few days
Thank you for your post jennyterryd,
we are sorry to hear you are having issues with your TV GO can you please advise what devices you are having issues on, can you confirm if this is the same on a desktop/laptop and when did you notice you were unable to watch live TV?
Thanks,
Zoie
Many thanks for your message. We have not been able to use ANY facilities on the TV Go app for about 2 months (could be more). It fails on my PC and my Samsung android and one other Mobile phone. There are no programme details but many on demand and box set / catch up items show up but are either dead (cannot be played) and sometimes intermittently when you press the "play" button an "upgrade" button appears. There are also NO devices listed on the device manager section.
Thanks. Any suggestions?
Have u tried on a Brozwser
Hi - I have same problem. Did you get a fix?
Hi. Nothing helpful so far.
Forum TeamThanks jennyterryd,
So we can take a closer look at this for you, we've popped you over a private message to get a few more details.
Alex_Rm
