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lesanon's avatar
lesanon
Joining in
8 months ago

tv go on ipad

tv go was working ok on ipad suddenly requested sign in, then service not available showed on screen

tv go works ok on tv

tried uninstall and re-install also reset ipad to no avail

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  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    8 months ago

    Hello lesanon,

    Thanks for your post and welcome back to our community.

    This is a strange fault with our TVGo App not working on your Ipad.

    Would it be possible to try the App on another device please.

    Can we also ask if your operating system is 12.0 or later.

    Gareth_L

    • lesanon's avatar
      lesanon
      Joining in
      8 months ago

      operating system 12  but found the same result on mobile phone ios 17.7

      works o.k on computer

       

       

      • Alex_RM's avatar
        Alex_RM
        Icon for Forum Team rankForum Team
        8 months ago

        Hi lesanon,

        So I can get a few more details from you, I've popped you over a private message.

        Alex_Rm