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Robphim's avatar
Robphim
Joining in
9 months ago

Reregistering on virgin tvgo

I have for a long time now having to register iPhone 13 every time I log into Virgin TVGo. Issue raised previously but not resolved.

bought a new iPad and am now having the same issue.
Why can’t Virgin get this fixed

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  • Beth_G's avatar
    Beth_G
    Icon for Forum Team rankForum Team
    9 months ago

    Hi Robphim

    Thank you for your post, I'm sorry to hear you're having issues with registered devices on TV Go.

    I'll pop you over a private message now so I can raise an IT ticket for you.