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mejc48's avatar
mejc48
Tuning in
6 months ago

Re: Sky Sports saying only 1 user via account?

Hello, I joined Virgin in August after many years with Sky. I managed to register 6 devices to watch Sky Sports. I was able to watch on two devices at the same time. I changed my password this week as I had trouble logging in and had to verify my account every time.Since then I can only watch on one device at a time. Not convenient if we are on holiday and both me and husband are trying to watch in a phone. Have I altered something so now can only watch on one device? 

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  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    6 months ago

    Hello mejc48 

    Thanks for posting and welcome to the community. 

    What happens when you try watching on two devices simultaneously? Do you get any error messages?

    • Big5izz's avatar
      Big5izz
      Tuning in
      6 months ago

      Same problem for me since 13/09/25, I could watch the football on one device and the cricket on another.

       

      • kendo159's avatar
        kendo159
        On our wavelength
        6 months ago

        Unfortunately it looks like VMs policy has changed & you can only watch on one device this is only for sky I believe so TNT sports , BBC ect you can watch on at least 2 .