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Blunder1338's avatar
Blunder1338
Tuning in
2 years ago

I cant connect my phone to my virgin box to stream

I am unable to stream from my phone to my v6 box I have a Samsung A14 rhis problem started today ive also tried my Samsung A70 and apear to have to same problem both of my V6 boxes show up on both phones but they are grayed out .

I was sent a new box last week because my old box had a hard drive fault

 

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  • japitts's avatar
    japitts
    Very Insightful Person
    2 years ago

    Can you screenshot where your 2 x V6 "show up" on both phones?

  • Ayisha_B's avatar
    Ayisha_B
    Icon for Forum Team rankForum Team
    2 years ago

    Hi Blunder1338 👋

    Welcome back to our Community Forums and thanks for your post.

    Sorry to hear you are having some issues streaming from your phone to your TV box. 

    Do you get any error when trying to do so?

    What is happening exactly your end?