Forum Discussion

Morte's avatar
Morte
Dialled in
7 months ago

Download via TVgo to my device

Looking for some advice. According to TV advertising I should be able to download certain programmes to my android tablet and view while on holiday. However, I cannot find anything in Boxsets or Movies which says downloads available. What am I missing. Thanks

8 Replies

  • Hi Morte,

    Thank you for reaching out to us in our community and welcome, sorry to see you have been unable to find anything you can download to your Tablet so you can watch it on holiday, there is some downloadable content on there, you need to be connected to the same Network as the Router to do this if you have a 3rd party Router and have ours in Modem mode you may not see the download option, once anything is downloaded you can only watch it in a 7 day window.

    Regards

    Paul.

    • Morte's avatar
      Morte
      Dialled in

      I am on the same router the one supplied by Virgin by Virgin media WiFi. There is no VPN either. If I look at programs it tells me what's only available on the TV box but not what's available to download. You would think there would be a filter or a section highlighting downloadable content. I was assuming that's what you would be pointing me at.

      • Daniel_Et's avatar
        Daniel_Et
        Icon for Forum Team rankForum Team

        Hi Morte, thank you for your response. 

        What type of set top box do you have?

        There isn't any option to filter out downloadable content on the 360 version of TV Go.

        Please pop back to us at your earliest convenience.

        Regards,
        Daniel

  • It's a 360 . So where does it tell me what is downloadable. Or do i have to check each program individually. Is there not a way you can just tell me rather than 20 question s process.

    • Carley_S's avatar
      Carley_S
      Icon for Forum Team rankForum Team

      There will be a download icon available next to the listing on those programmes and movies that are available to download. Not all programmes are downloadable and we don't have a list as to what is available to download as this may change. 

      You can find more information on how to download and watch shows offline here should you need. 

      • Morte's avatar
        Morte
        Dialled in

        "There will be a download icon available next to the listing on those programmes and movies that are available to download". Would it be possible to share a screen shot of the listing and Icon . Not sure what listing you are refering to?