Forum Discussion

adietaylor's avatar
adietaylor
Joining in
2 years ago

Constantly being locked out of tv go despite using same device

I get three days of registering same device then get locked for rest of month

1 Reply

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team (Retired)
    2 years ago

    Hey adietaylor Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

    I'm sorry to hear about the issues with the TV Go app devices you are experiencing.
    I will assist you further on the matter and investigate the matter further.

    I will send a private message.

    Kind regards,
    Ilyas.