Forum Discussion
- loscassidy76Dialled in
via the tv go app.
- newapolloVery Insightful Person
loscassidy76 wrote:For some reason channel 4 has audio description on at random points and I can’t switch it off. It only happens on channel 4. I’m watching it on my window 11 laptop.
Sorry I forgot to respond to this post.
I tested this on Tuesday night just after you posted loscassidy76
The program being broadcast then was Great British Bake Off - the info button on my 360 said that the program had audio description, however this had to be turned on when watching on the 360 box.
I tested the same program on my computer and also on my android tablet using TVGo and both of those devices played the program with audio description already on and it couldn't be turned off.
- loscassidy76Dialled in
yeah via tvgo it says its off but it isnt. only seems to do AD too, its odd. for example you see 2 women walking and will say a woman in green walks down the street,
- John_GSForum Team
Hi loscassidy76
Thanks for coming back to the thread. Is this only via certain programs? I've just tried it now and no issues.
Best wishes.
- loscassidy76Dialled in
just watching a place in the sun and that doesnt have audio description yet some adverts do. very odd
- Carley_SForum Team
Odd indeed.
We've raised this to be investigated on our side and should get a response after the weekend.
We'll come back here with any updates when available.
- loscassidy76Dialled in
hi any updates?
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