Hi
Experiencing poor speeds and packet loss this evening at both mine and my partner's place - we both have 250mb Virgin, the properties a couple of streets apart. I'm on an OpenWRT router and she's on the Hub 3.
Anyone I can talk to about this?
Have you used the /check-services/ function to check for problems in your area? You can also a run a test on your equipment from there.
If nothing is showing you could also try the automated Service Status number 0800 561 0061. This is generally better as it gives details of more local issues down to postcode level.
Yeah since I posted this a local fault has shown up in service status. I'd note that connections seem fine individually but networking between the two is really, really bad.
