Forum Discussion

BrokenHope's avatar
BrokenHope
Up to speed
11 months ago

Upload downgraded after maintenance

There was maintenance in my area on the 28th after my service came back up my config file is limiting me to 50Mb upload, I was previously getting 100Mb upload. Why the downgrade? It’s not a speed test issue my config file is the limiting factor.

Primary Upstream Service Flow

SFIDMax Traffic RateMax Traffic BurstMin Traffic RateMax Concatenated BurstScheduling Type
1309
55000270 bps
42600bytes
0 bps
42600bytes
Best Effort

 

10 Replies

  • Do you have a DOCSIS 3.1 upstream channel, or at least six DOCSIS 3.0 upstream channels?

  • Yes, like I said I was getting 100Mb until the planned maintenance.

     

    Cable Modem StatusItem Status TypeChannel Overview Downstream Upstream

    Cable Modem StatusOnlineDOCSIS 3.0
    Primary downstream channelLockedSC-QAM
    DOCSIS 3.0 channels315
    DOCSIS 3.1 channels11
    • Martin_N's avatar
      Martin_N
      Icon for Forum Team rankForum Team

      Hi BrokenHope,

      Thank you for your post. I'm very sorry to hear about your upload speed. 

      How has the service been since your last post?

      ^Martin

      • BrokenHope's avatar
        BrokenHope
        Up to speed

        No change, the config file being sent to my superhub is still only providing a 50Mb upload speed.

  • Primary Upstream Service Flow

    SFIDMax Traffic RateMax Traffic BurstMin Traffic RateMax Concatenated BurstScheduling Type
    1309
    55000270 bps
    42600bytes
    0 bps
    42600bytes
    Best Effort