Upgrade speed - not updated in app
Hi have upgraded speed but no order show in app ??
[MOD EDIT: Subject title changed for clarity]
Forum Discussion
11 Replies
Ref Info i have a email which came when i did it on monday evening ??? but still not showing in my account should it show by now
- David_Bn
Forum Team
Thanks for reaching out to us Hosay299, and welcome back to our Community Forums, sorry to hear of the issues you've been experiencing with the speed upgrade not yet being visible.
I'd like to take a closer look into this one for you, to see if we can shed any light on this.
Check out the envelope in the top right hand corner for a private message from me
Thanks,
David_Bn
Have replied but no response seems like time is taking longer than normal.
What going on ur a big company??
Hi any reply as been days with no reply yet
Can someone explain why my speed is not near to the plan speed I was on 250 now 500 and getting 300 on wifi 5ghz right next to router.
Is my router faulty as on connection at it shows the 540 speed to router??
Can any help with some advice on what you need to do get higher speed??
Hopefully David can sort out what's is going on with new speeds
