Upgrade from 350 to 1gb but speed is still the same
Hi I recently upgraded from 350 to 1gb but I'm still only getting 350 on speed tests
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Just to add,it's showing as upgraded to 1gb on my account,but the speed has stayed the same
Is it the same on an ethernet cable connected computer/laptop as on a wifi device ?
Log into the Hub settings and navigate to the "Configuration data" page.
What numbers are in the "Max data transfer rate" boxes for downstream and upstream?
These are in bps not Mbps but it will be obvious whether you have changed from a max of 350/35 to one of 1000/100.
