Speed keeps dropping
We are having to reboot our hub on a daily basis to keep the speed we should be getting. We used to only have to reboot once a month but recently it has been getting worse. Does VirginMedia every replace these?
Forum Discussion
2 Replies
Firstly... Can we check… are your connection issues only evident on wifi connections or do you see them at the same times on devices connected on ethernet cables?
If you don't know, can you check on one to help diagnose whether it is just a wifi issue or it could be network connection/Hub related?
- Ashleigh_C
Forum Team
Hi there lohads
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry to hear that you are facing an issue with your service and a big thank you to jbrennand for their help here so far. Are you able to confirm if the issues are exclusive to WiFi or Ethernet?
Can I just check also is the Hub in modem mode currently?
