Speed halved after team messed with PEDCAP
Hi All, Last week a virgin team turned up at the end of our street, they were in the ducting and pulling out the PEDCAP’s under the street and in the green cabinet, which they failed to close prope...
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Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
| 0 | 49600000 | 41.5 | 5120 | QAM 64 | 1 |
| 1 | 43100000 | 41.5 | 5120 | QAM 64 | 2 |
| 2 | 36600000 | 41 | 5120 | QAM 64 | 3 |
| 3 | 30100000 | 40.5 | 5120 | QAM 64 | 4 |
| 4 | 23600000 | 40.8 | 5120 | QAM 64 | 9 |
3.0 Upstream channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
| 0 | ATDMA | 0 | 0 | 0 | 0 |
| 1 | ATDMA | 0 | 0 | 0 | 0 |
| 2 | ATDMA | 0 | 0 | 1 | 0 |
| 3 | ATDMA | 0 | 0 | 0 | 0 |
| 4 | ATDMA | 0 | 0 | 0 | 0 |
3.1 Upstream channels
Channel Channel Width (MHz) Power (dBmV) FFT Type Modulation
| 10 | 10.4 | 37.0 | 2K | QAM 256 |
3.1 Upstream channels
Channel Channel Type Number of Active Subcarriers First Active Subcarrier (Hz) T3 Timeouts T4 Timeouts
| 10 | OFDMA | 208 | 74000000 | 0 | 0 |
Engineer visited, changed a cable and some connectors inside and outside the house. But no change, the speed is all over the place so he has said he will report back for the cabinet that I am connected at to be looked at by a different team. He was a top guy though and tried all he could, but he didn’t understand what was happening either
Good morning. The technician visited and he changed somethings in my house. He confirmed it was something in the box in the street and a team would be out within 14 days to deal with it. A month has now passed and still no one has been to look at it. I am still only receiving half the speed I am paying for. Can this be escalated at all?