Forum Discussion

Pyrotechnic's avatar
Pyrotechnic
On our wavelength
7 days ago

Speed Dropped

I have had a 1 Gb connection for a few years now and to be honest, it's been great. Every now and again I have to reboot but it all comes back on fine and the speed has always been as advertised with a  reported 1100 mbps.

However in recent weeks I cannot get beyond 300 mbps which is what I was getting years ago before I upgraded. I am using a Hub 4 which is a few years old. 

I was hoping it would resolve itself or a temporary glitch, but this appears to be my new speed. 

Any suggestions.

1gb
slow

7 Replies

  • fourzero1993's avatar
    fourzero1993
    Joining in
    2 days ago

    i am haveing same issue its really slow  i am getting 200meg on my pc  gameing rubbish i am haveing second thoughts about virgin they keep vobing me off every time i speak them mine bin like since we had the storm

    • Pyrotechnic's avatar
      Pyrotechnic
      On our wavelength
      1 day ago

      I have tried all those with no success. I have tried the speed test below and still get a reported 320 on the speed tests. Nothing at all have changed on my set up, its simply reverted to the speed I had before I upgraded. It's been super up until this drop and as above getting speeds of well over 1 Gbps which I saw as value for money. 

      • Adduxi's avatar
        Adduxi
        Very Insightful Person
        1 day ago

        Check the conf settings on the Hub. It will show what speed has been provisioned.  It's Configuration tab - Primary Downstream Service Flow - Max Traffic Rate.

        Also test with a directly wired known good Cat 5e or Cat 6 cable, run the FULL tests and post the results    http://www.samknows.com/realspeed