boydford
24 days agoTuning in
Speed and Hub 4
Avoid Virgin as they don’t care about you and they just want your money. for anyone from Virgin reading this let me make it extremely clear as I’m sick and tired of trying to explain this to your horrendously pointless customer service reps. The virgin website says 1gig is 1130m, but Super hub 4 that I want replaced can only do 1000mb via gigabit Ethernet ports. Therefore the equipment I have is NOT able to reach the speed that I am paying for.
superhub 5, which NEW customers get has a 2.5gb wan port which can do 2500mbps and would be fine. I WOULD SIMPLY LIKE MY HUB 4 REPLACED WITH SOMETHING THAT CONTRACTUALLY IM PAYING FOR.
[Mod - title edited for clarity]