Forum Discussion

g-force's avatar
g-force
Tuning in
2 years ago

Red light on Hub 3.0 and reduced broadband speed

I noticed a drop in broadband speed this morning (from 130mbs to around 30). Checked the hub, which is in router mode and the indicator light is solid red. I've tried resetting the hub but the red l...
g-force's avatar
g-force
Tuning in
2 years ago

Hi, thanks for the reply.

Just checked again and it's 100% definitely red.

Adduxi's avatar
Adduxi
Very Insightful Person
2 years ago

Red LED on a Hub 3 is the overheat warning.  If the Hub is not overheating and the red light persists after a power cycle, then the Hub should be replaced as it is a potential risk.

  • g-force's avatar
    g-force
    Tuning in
    2 years ago

    Thanks. I thought as much, and I guess the only way to do that is to try and get someone on the phone. The live chat on the support page doesn't seem to work 😕