Forum Discussion

rockies's avatar
rockies
Dialled in
2 months ago

Random Disconnection from internet

Hi

Have issue that every so often the internet losses for around 15 seconds. Everything stays connected wifi/lan but internet is lost. This happens both in router or modem mode. Every time it happens i get the following error on the hubs log:-

12-08-2025 14:58:08warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=**************;CMTS-MAC=**************;CM-QOS=1.1;CM-VER=3.1;
12-08-2025 14:58:08noticeUS profile assignment change. US Chan ID: 6; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**************;CMTS-MAC=**************;CM-QOS=1.1;CM-VER=3.1;

Any help welcomed

15 Replies